My two daughters and I traveled to Costa Rica and spent the first part of the trip doing tours with Serendipity. Our driver, Alex, was very knowledgeable with the area and took the time for lunch and help us get settled in at the hotel. The zip line tour which was arranged was amazing – the kids and I had a blast with the lines as well as the horseback tour at the end. We did the following three days of tours with Mariano, who was not only knowledgeable about the wildlife, history and foliage – but he was also extremely patient as my 8yo in particular struggled with some of the hikes (“are we done yet???”) 🙂 He did a great job answering our questions, stopping to point out different views, and cater to their interests. We felt safe (a major need of mine when traveling solo adult female!) and informed the entire time. I can’t thank them enough for making our family adventure one full of memories!